Survey Readiness and Support
- Joint Commission, DNV, and CMS mock surveys
- Joint Commission, DNV, and CMS 2567 plans of correction and remediation
- Immediate Jeopardy and termination plans of correction and remediation
- CMS For Cause surveys
- CMS Complaint Surveys plans of correction and remediation
- Training and education on corrective action plans
Quality Management Assessment, Development, and Implementation
- Just Culture
- Quality Management System (QMS)
- QMS training for teams, Quality departments, senior leadership, and boards
- Internal Audits
- Analytics
- Performance Management
- Improvement processes
- Rapid Improvement Cycle
- Risk Management
- Patient Safety Programs
- Root Cause Analysis (RCAs)
- Risk Assessments
- Event Reporting
- Patient Experience
- Patient Advocacy
- Complaints and grievances process
- Infection Prevention
- Medical Staff Services
- Policies & procedures
- Document Control
- Contract Management
DNV Healthcare Accreditation
- Organizational assessment to NIAHO accreditation standards
- Organizational assessment to ISO 9001 standard requirements
- Staff and provider training & education
- Preparation and sustainability for surveys
- Clinical and management process implementations
- Quality Management System coaching & mentoring
- Robust and efficient quality management measurement, monitoring, and reporting infrastructure and tools
Workflow Assessment, Development, and Implementation
- Restraints
- Behavioral Health
- Medication Safety
- EMTALA Compliance
- Moderate Sedation
- Readmissions
- COVID tracking
- COVID compliance for contractors
- COVID reporting
- And many others
Clinical Assessment, Development, and Implementation
- Inpatient care services
- Surgical Services
- Pharmacy
- Laboratory
- Diagnostic Imaging
- Emergency Department
- Outpatient care services
Support Services Assessment, Development, and Implementation
- Product Standardization
- Vendor / contractor monitoring and control
- Workplace Violence
- Environment of Care / Management Plans
- Emergency Preparedness
- Incident Command
- Life Safety
